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Data protection

1. Scope

 

We are delighted that you are visiting our website, and about your interest in our company and our products. We are very stringent about the protection of your personal data and your private sphere when processing personal data. Nordzucker AG processes the personal data collected when our website is visited in accordance with the applicable data protection regulations.

This website is provided and controlled by Nordzucker AG, Küchenstrasse 9, 38100 Handelsregister: Amtsgericht Braunschweig, HRB 2936, (“Nordzucker”, “we”, “us”, “our”). This privacy and cookie policy ("Policy") explains what personal data we collect and process about you during your visit to and in connection with this website. It includes a description of your data subject rights, including your right to object to some of the processing which we carry out.

This website contains links to other sites. Nordzucker is not responsible for the privacy practices or the content of such other websites.

 

2. How do we process your personal data?

 

a. Personal data in connection with your visit of this website

When you visit our website, our web servers store as part of a standard procedure the IP address assigned to you by your internet service provider, as well as the web page from which you have come to visit us, the areas that you visit on our website, the type and version of browser and operating system that you use, the host name of the accessing computer as well as the date and duration of the visit.

We process such personal data for the following purposes:

  • To provide you with technical administration processes in connection with the website; and
  • To implement and maintain IT security measures.

We delete personal data which we process in connection with your visit of this website after a maximum period of 12 weeks.

b. Personal data in connection with “Aktientreff”

On our website you can register for an account in order to access the separate website “Aktientreff” and its additional functions. On “Aktientreff” you can buy and sell shares from/to shareholders and accountholders. We only process your e-mail address, last name and username in order to create and maintain your account for “Aktientreff” and to provide you with access to “Aktientreff”.

We do not process any information you share with shareholders and accountholders via “Aktientreff”, in particular any details of your transactions regarding shares, unless you provide us with this information via a separate form. We process your personal data, including your bank account information and address, which you provide to us in connection with your transactions in order to prepare the necessary paper work, transfer shares and maintain our share register.

c. Personal data in connection with your requests and inquiries

Our website’s contact form requires you to give us your name, your e-mail address and the topic and content of your query. You are free to give us additional information, for example further contact details (such as a phone number or postal address).

We process such personal data for the following purpose:

  • To answer your questions or contact you in connection with your requests and inquiries, and to provide you with services and products to accommodate your requests and inquiries; and
  • For customer relationship management.

d. Personal data in connection with newsletters, news and publications

We collect and process your name and e-mail address in connection with subscriptions to our newsletters, news and publications. We also process your postal address if you ask to receive our print publications by regular mail.

We process such personal data for the following purpose solely based on your consent:

  • To provide you with our newsletters, news and publications;
  • To ask you to participate in product surveys; and
  • For other marketing purposes.

For certain newsletters, we use the services of the Rocket Sience Group LLC, 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308, in particular the company MailChimp in connection with newsletters. MailChimp is certified under the US-EU "Privacy Shield" to comply with EU data protection regulations.

Where your register for a newsletter the following data will be stored on the servers of MailChimp in the USA:

your name, username, title, contact details (such as e-mail address, phone number) and IT information (IP address, usage data, cookies data, online navigation data, location data, browser data).

MailChimp processes this data to send and evaluate newsletters on our behalf. Furthermore, MailChimp may also process this data to optimise or improve its services, e.g. to technically optimise sending and presenting newsletters. MailChimp logs the subscriptions to our newsletters in order to be able to prove that the registration process is in accordance with the double opt-in procedure. The log contains the time of your registration and confirmation, as well as your IP address. MailChimp also logs changes to your personal data stored with MailChimp.

MailChimp carries out statistical surveys. These include, for example, determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our endeavour, nor that of MailChimp, to monitor individual users. The evaluations serve to recognise the reading habits of our users and to adapt our contents to them.

You can unsubscribe from our newsletter at any time by using the unsubscribe link contained in each e-mail. If you have not subscribed to any newsletters or e-mail services, no data will be transmitted. The Rocket Science Group's privacy policy can be found at http://mailchimp.com/legal/privacy/.

e. Personal data in connection with your online application

We process for recruiting purposes information that you provide as part of your online application, including your CV and other submitted documents, as well as during interviews. We use an e-recruiting software, HR Manager, for all applications to our Danish (Nordic Sugar A/S), Finnish (Sucros OY and Suomen Sokeri OY) and Swedish (Nordic Sugar AB) entities. Please see the separate privacy policy for applications via HR Manager for details. Our Human Resources department and the relevant company department have access to your data once you have made an application in direct response to a specific job vacancy.

We store your personal data provided in your application (including your pro-active application) after the end of the hiring process for the allowed statutory retention period, unless you have given us your consent to store your personal data for a longer time.

f. How long do we retain your personal data?

We delete your personal data as set out in this section, unless explicitly set out in another section of this Policy.

We delete personal data which we process in connection your requests and inquiries once we have answered your request or inquiry or provided the corresponding services and/or products. We delete personal data which we process based on your consent, for example in connection you’re your subscription to newsletters, once you withdraw your consent.

As an exception, we will not delete your personal data where we still have a legitimate interest to use your personal data. For example, we may still retain your personal data to resolve disputes, or comply with legal requirements. In any case, we will not retain or use your personal data longer than necessary for the purposes outlined in this Policy.

g. With whom do we share your personal data?

We disclose or transfer personal information to other parties as follows:

· with other legal entities of the Nordzucker Group if this is necessary for the purposes set out in this Policy, for example if your request concerns another company of the Nordzucker Group, or to the extent this is necessary for internal administrative purposes;

· to third party service providers that perform processing operations on our behalf in relation to the website and the purposes set out in this Policy (for example, website hosting and technical support, marketing email service providers, data analysts website developers);

· if we are under a duty to disclose or share your personal data in order to comply with a legal obligation, or in order to enforce, defend or protect the rights and property of [Nordzucker AG) and other entities of the Nordzucker Group;

· to government authorities, and to other third parties when compelled to do so by government and law enforcement authorities, or otherwise as required or permitted by law, including but not limited to responses to court orders. We also disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of our site, or anyone else that could be harmed by such activities.

Other than set out above, personal data will not be shared with, sold or otherwise transferred to any third party. We do not process or transfer your personal data processed under this Policy outside the European Economic Area (“EEA”), with the exception of personal data shared with MailChimp or Google as set out in this Policy.

 

3. Cookies

 

We use cookies and similar technologies, such as tagging to make our websites (including our mobile sites) work better and to distinguish you from other users.

Any data collected via cookies will be used only to enhance the quality and accessibility of content, service and support to our visitors. The data may be made public from time to time, however only in an aggregate, non-personally identifiable form, indicating for instance the total number of site visitors.

Please see our cookie policy below for details on which cookies we use for which purposes.

 

4. Your rights

 

Please send an email to our Data Protection Officer (see section “Contact” below for details) to invoke your rights which are set out below in detail.

 

You have the right to request information on your personal data, recipients of your personal data as well as the data processing purposes for which your personal data is used at any time. We will correct inaccurate personal data upon your request. In certain circumstances, you can request that we transfer personal information that you have provided to us as well as the deletion of your personal data.

 

Where we rely on your consent in order to process your personal data, you have the right to withdraw such consent to our further use of your personal data at any time.

 

Where we have based a processing operation on legitimate interest, you may object to the processing of your personal data, for example to answer your requests or administrative purposes, on grounds relating to your particular situation. You may control the extent to which we market to you, and you have the right to request that we stop sending you marketing messages at any time.

 

We hope that we can satisfy queries you may have about the way we process your personal data. However, if you have unresolved concerns you also have the right to complain to the data protection authorities. You can bring the complaint in your member state of residence, place of work or where an alleged infringement of data protection law has occurred.

 

 

5. Contact

 

Please contact the Nordzucker AG Data Protection Officer at [dataprotection@nordzucker.com] in connection with your rights. Our Data Protection Officer is also at your disposal if you have any complaints with respect to any data protection aspects. If you have any additional questions or comments, please contact Nordzucker AG.

 

 

Cookie policy

We use cookies and similar technologies, such as tagging to make our websites (including our mobile sites) work better and to distinguish you from other users. Cookies are small text files are saved on your computer, smartphone or any other IT device when you visit our websites. Cookies allow for recognition of your computer/IP address and for collection of information about the pages you visit and which features you use.

 

1. Types of cookies

 

We use the following cookies:

Necessary cookies. These are cookies that are required for the operation of our services. They include, for example, cookies that enable you to log into secure areas of our services.

Functionality cookies. These are used to recognise you when you return to our services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Analytical/performance cookies. These cookies collect information on how people use our services. For example, we use Google Analytics to help us understand how customers arrive at our sites, browse or use our sites and help us to improve the way our websites and applications work, for example, by ensuring that users are finding what they are looking for easily. The data stored by these cookies never shows personal details from which your individual identity can be established.

Third party cookies. These cookies are used by our business partners and service providers on our website for the same purposes identified above.

 

2. Details on cookies and similar technologies we use on our website

 

a. Own cookies

We use cookies as part of our content management system (provided by third party service providers) to allow the site to keep persistent information across pages, based on your preferences and site activity, for example language preferences. The information collected by this cookie will be stored for the duration of your browser session in your computer's memory.

b. Google

We use cookies and similar technologies provided by Google, Inc. (“Google”) for different purposes.

For more information on Google’s processing of personal data, please read Google’s privacy policy (https://policies.google.com/privacy?hl=en).

Google Analytics

We use Google Analytics, a web analytics service provided by Google. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

Please note that we have extended the program code of Google Analytics to include the function “gat._anonymizeip(), so that Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under the following link (https://tools.google.com/dlpage/gaoptout?hl=de). Furthermore, you may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Further information on Google Analytics can be found under http://www.google.com/analytics/terms/de.html and http://www.google.com/intl/de/analytics/privacyoverview.

Google reCAPTCHA

We use reCAPTCHA to check for security purposes, in particular to protect our website from abusive automated crawling and spam. reCAPTCHA assesses whether data provided on our website, for e.g. in our contact form, has been provided by a human or by an automated program. For this purpose, reCAPTCHA automatically evaluates various information (e.g. IP address, how long the user has been on the website, or mouse movements made by the user)

Further information on Google reCAPTCHA can be found under https://www.google.com/recaptcha/intro/android.html.

Google Web Fonts

We use Google Web Fonts to ensure a uniform representation of fonts. When you open our website, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser establishes a connection to Google servers transferring your IP address.

Google Maps

We use Google Maps to facilitate locating places and addresses we specify on our website. To use Google Maps, it is necessary to process your IP address, which is generally transmitted to a Google server in the USA and stored there.

c. Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, your information is transferred to the Vimeo servers located in the US. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

Further information on Vimeo can be found under https://vimeo.com/privacy.

d. Addthis

We use Addthis, provided by AddThis, Inc., to enable the users of our website to use social media features, e.g. sharing, sending or recommending pages to others.

Further information on Addthis can be found under [http://www.addthis.com/privacy/privacy-policy/].

e. YouTube

We have embedded YouTube videos (provided by YouTube LLC) in some of our pages. When you visit these pages, a connection to YouTube is established. A click on a video then triggers further data processing processes. For technical reasons, your IP address is transmitted to YouTube when you visit pages that include YouTube videos. YouTube may suggest content based on your previous uses to you if you are logged in on YouTube when visiting our website and while clicking the YouTube button on our website.

Further information on YouTube can be found under https://support.google.com/youtube/answer/7671399?p=privacy_guidelines&hl=en&visit_id=0-636652799487865073-854862198&rd=1.

f. Facebook

We use Facebook, provided by Facebook, Inc., to identify users logged in on Facebook for the purposes of sharing content on Facebook. This feature only processes your personal data if you are logged in on Facebook when visiting our website and while clicking the Facebook button on our website.

Further information on Facebook can be found under https://www.facebook.com/privacy/explanation.

g. LinkedIn

We use Facebook, provided by LinkedIn Corp., to enable the “follow” and “share” features at LinkedIn. This feature only processes your personal data if you are logged in on LinkedIn when visiting our website and while clicking the LinkedIn button on our website.

Further information on LinkedIn can be found under https://www.linkedin.com/legal/privacy-policy?trk=%7Berror-page%7D-privacy-policy

h. Pinterest

We use Facebook, provided by Pinterest, Inc., to identify users logged on to Pinterest for the purpose of “collecting”, “organizing” and “sharing” content on Pinterest. This feature only processes your personal data if you are logged in on Pinterest when visiting our website and while clicking the Pinterest button on our website.

Further information on Pinterest can be found under https://policy.pinterest.com/en-gb/privacy-policy.

i. Instagram

We use Pinterest, provided by Instagram, LLC, to identify users logged on to Instagram for the purpose of “sharing” pictures on Instagram. This feature only processes your personal data if you are logged in on Instagram when visiting our website and while clicking the Instagram button on our website.

Further information on Instagram can be found under https://help.instagram.com/155833707900388.

 

3. How to disable cookies?

You can disable cookies as set out above for the specific cookies. Please see the respective section for details. In addition, you can disable cookies by changing your browser settings. Disabling cookies may limit the functionality of the website. Please refer to the help guide for your browser below for further guidance on how to delete cookies from your browser.

  • For Internet Explorer, a help guide is available here
  • For Mozilla, a help guide is available here
  • For Chrome, a help guide is available here
  • For Safari, a help guide is available here